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find Keyword "门诊" 88 results
  • 肿瘤医院门诊患者的安全隐患分析与管理对策

    目的 探讨肿瘤专科医院门诊患者就诊中的安全隐患和防范措施。 方法 从2009年1月起,通过采取加强各个环节的安全管理,制订应急预案,增强医务人员的安全意识教育和急救能力培训等措施,全面防范门诊突发安全事件的发生。 结果 投诉纠纷和意外发生率由2006年-2008年的48起、0.028 2%下降到2009年-2011年的33起、发生率分别下降至0.026 5%、0.017 8%、0.010 9%,安全防范管理效果明显。 结论 实施对门诊患者的安全管理,可减少医疗纠纷,降低患者风险,提升门诊服务质量和社会形象。

    Release date:2016-09-08 09:18 Export PDF Favorites Scan
  • 就诊指导对心血管外科门诊护患纠纷发生率的影响

    目的讨论有效就诊指导对减少心血管外科门诊护患纠纷的效果。 方法将复诊≥2次的心血管外科术后患者按医院门诊就诊系统时间顺序进行分组,将2013年2月1日-6月30日的患者纳入对照组,2013年7月1日-11月30日的患者纳入试验组,各7 700例。就诊前后对试验组实施有效的就诊指导,包括询问病情、介绍医生及坐诊时间、指导预约手术及复诊号源;对照组则按常规予以指导,分析比较两组护患纠纷发生率。 结果试验组护患纠纷的发生率为0.013%,较对照组0.156%明显降低,差异有统计学意义(P=0.002)。 结论在就诊前后对心血管外科患者实施有效就诊指导,可减少护患矛盾的发生,使患者愉快、满意、守秩序地完成就诊。

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  • 医生助理员对提高门诊工作效率的作用及意义

    目的探讨医生助理员在门诊诊断工作中的作用及意义。 方法从2008年8月起,结合医院信息化管理系统(HIS)的启动,为各诊断室医生配备医生助理员,协助完成电子病历、医嘱、处理等录入打印工作。 结果医生助理员的启用,明显提高了医生的工作效率,和病历、处方的合格率,患者侯诊时间也由过去平均 120 min下降至60 min,患者满意度明显提高)。 结论医生助理员的配备,有效地减轻了医生书写医疗文书的工作量,极大地提高了门诊的工作质量和工作效率,值得推荐和推广。极大地提高了门诊的工作质量和工作效率,值得推荐和推广。

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  • Off-label Use of Aspirin in Outpatients of Sun Yat-sen Memorial Hospital in 2013: A Retrospective Survey

    ObjectiveTo understand the situation of off-label use of aspirin among outpatients in Sun Yatsen Memorial Hospital, so as to provide baseline data for developing off-label drug use policy. MethodsA stratified random sampling method was used to collected prescription data of aspirin among outpatients in 2013. The incidence rates between different types of off-label use of aspirin were determined by chi-square test, and the influence factors of off-label drug use were analyzed by logistic regression model. ResultsA total of 5 023 prescriptions with aspirin were collected and analyzed, with incidence rate of off-label use up to 17.7%. The major category of off-label use was no indication (94.38%). The top 3 no indications were recurrent abortion, infertility and systemic lupus erythematosus. Drug specification, gender, age and prescribed department were the risk factors of off-label use. ConclusionAspirin off-label use is common among outpatients in Sun Yat-sen Memorial Hospital in 2013, especially in obstetrics and gynecology department and assisted reproductive center. The results suggest that more clinical studies about aspirin for reproduction are needed to provide more evidence of drug use, so as to ensure the safety of drug use in special populations and avoid potential medical risk.

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  • Exploration and Strategy of Strengthening Emergency Response Capacitybuilding for Outpatient Department

    总结华西医院门诊部在2008年反“藏独”,“5·12”汶川大地震,保“奥运”期间有效的应急措施。回顾性分析了在突发事件发生时实施应急管理、常规管理双轨运作的对策,探讨用科学发展观加强区域性综合医院门诊部应急能力建设的策略,为日后门诊应急工作的组织和实施提供参考。

    Release date:2016-09-08 09:56 Export PDF Favorites Scan
  • 门诊乳腺科患者知识问卷调查分析及对策

    目的:了解门诊乳腺科患者对乳腺疾病相关知识的知晓率及心理状态,以便在护理工作中为患者做针对性的护理指导。方法:面对面调查法,患者自愿的方式。结果:428例患者中,272例(63%)不知道乳腺疾病相关知识,377例(88%)患者不知道乳腺自我保健,355例(83%)患者不知道乳腺自查的方法及时间;正常心态仅63例(15%),85%的患者存在焦虑、烦躁、恐惧等负性心理,且多数为复合心态。结论:在门诊护理工作中,对门诊乳腺科患者进行乳腺疾病预防保健指导,以提高患者其知识知晓率,减轻患者的负性心理十分必要。

    Release date:2016-09-08 09:56 Export PDF Favorites Scan
  • Survey on Off-Label Drug Use in Pediatric Outpatients of West China Second University Hospital in 2010

    Objective To determine the extent of off-label drug use in pediatric outpatients of West China Second University Hospital in 2010, and to analyze its possible risk factors, so as to provide baseline data for getting acquainted with the extent of off-label drug use in pediatrics in China and developing policy of off-label drug use. Methods The stratified random sampling was conducted to select prescriptions of children aged 0 to 18 years in pediatric outpatients of the West China Second University Hospital in 2010. According to drug instructions, off-label drug use of prescriptions of all selected children was analyzed in the following aspects, the category of off-label drug use, age, category of drugs. In addition, an analysis was conducted to check the relationship between off-label use and following possible risk factors: age, sex, essential medicines and over-the-counter drugs. Results A total of 2 640 prescriptions with 8 588 medical advices involving 329 drugs were extracted and analyzed, with incidence rates of off-label drug use accounting for 76.59%, 40.88% and 83.89%, respectively. The main categories of off-label drug use were no pediatric information (35.57%), indication (25.44%), and dosage (25.31%). The top 2 age groups with highest incidence rate of off-label drug were neonates (54.35%) and adolescents (49.64%). The top 4 drugs with highest incidence rate of off-label drug were respiratory system medicines (48.12%), Chinese patent medicines (48.12%), digestive and metabolic system medicines (33.36%), and systemic anti-infectives (16.27%). The off-label use risks in all age groups in the hospital were indifferent, and the essential medicines and prescription medicines were likely to present higher risks of drug off-label. Conclusion Off-label drug use in pediatric outpatients is common with growth trend in pediatric outpatients of the West China Second University Hospital. On the one hand, drug instructions lack pediatric information, and on the other hand, it’s badly in need of developing relevant legislation, regulations or guidelines to regulate off-label drug use, providing more evidence by conducting clinical trials on pediatric drugs, encouraging the development and production of the applicable drugs and dosage forms for children, and establishing the children essential medicine list, so as to avoid doctor’s professional risk and ensure the safety of pediatric drug use.

    Release date:2016-09-07 10:58 Export PDF Favorites Scan
  • 门诊药房调剂差错分析及防范措施

    【摘要】 目的 总结分析门诊药房药品调剂差错原因,提高药品调剂工作质量。 方法 对2009年1月-2010年12月门诊药房出现的药品调剂差错原因进行归类分析,针对各原因提出具体防范措施。 结果 通过建立完善的药品信息系统及强化相关防范措施,使药品调剂差错降低到最小程度。 结论 采取有效的防范措施,可减少门诊药房药品调剂差错事件的发生,确保药物发放的准确性和患者用药的安全性。

    Release date:2016-09-08 09:27 Export PDF Favorites Scan
  • 优化门诊服务流程 提高患者满意度

    目的 总结优化门诊环境与流程、提高门诊服务能力的方法与经验。 方法 2011年初通过改造和优化门诊环境及服务流程,强化服务意识,提高护理人员业务素质等方法,着力解决门诊服务中存在的相关问题,并以调查问卷方式对优化前后的效果进行比较评价。 结果 优化后,门诊就诊环境大为改善,服务流程得以改进,服务能力有所扩展,患者的就医满意度比2010年上升了14.84%,意见投诉则下降68.42%。 结论 合理的就诊流程及人性化主动服务,可以改善门诊患者的就医感受并提高患者满意度。

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  • Optimization of the management of three-level pre-inspection and triage in the outpatient department of West China Hospital of Sichuan University during the epidemic of coronavirus disease 2019

    Medical institutions, the last defense line for the medical treatment of coronavirus disease 2019, are crucial to avoid cross-infection in hospitals. And how to reasonably arrange patient visits and achieve early detection, early reporting, early isolation, and early treatment of patients with coronavirus disease 2019 and suspected cases at the same time is an important proposition. After the outbreak of coronavirus disease 2019, West China Hospital of Sichuan University continued to supplement and improve implementation details based on the three-level pre-examination and triage of infectious diseases, and established a three-level pre-inspection and triage management mechanism more suitable for coronavirus disease 2019, and successfully applied it. This article introduces the process and results of this outpatient three-level pre-examination and triage management optimization practice, aiming to provide an experience reference for the outpatient three-level pre-examination and triage in medical institutions.

    Release date:2021-04-15 05:32 Export PDF Favorites Scan
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