Objective To explore the value of applying intelligent quality control systems to the quality management of hospital health examination services, and to provide a reference for quality control improvement in the health examination industry. Methods The Department of Health Management Center of Zigong Fourth People’s Hospital used an intelligent quality control system to optimize the health management service process. The work efficiency and feedback of health examinations in the Department of Health Management Center before (From October to December 2019) and after (From October to December 2023) the intelligent upgrade of the health management service system were compared. Results During the research period, 27047 individuals were tested before the intelligent upgrade, and 33868 individuals were tested after the upgrade. Before the intelligent upgrade, there were 205 cases (14.24%) of errors that the system failed to detect; 208 cases (8.72%) were missed in the initial examination system; 18 cases (13.53%) were missed in the overall examination system; 90 cases (0.33%) had overdue physical examination reports. After the intelligent upgrade, there were 38 cases (2.42%) of errors that the system failed to detect; 56 cases (1.93%) were missed in the initial examination system; 10 cases (3.31%) were missed in the overall examination system; 67 cases (0.20%) had overdue physical examination reports. After the intelligent upgrade, the system showed better performance than before in detecting errors in health examinations, avoiding initial and total leak diagnosis, timely report submission, and improving the satisfaction and complaint situation of health management services among examinees (P<0.05). Conclusion The intelligent quality control system is conducive to improving the quality management of hospital health examination services and enhancing the efficiency of examination services.