west china medical publishers
Keyword
  • Title
  • Author
  • Keyword
  • Abstract
Advance search
Advance search

Search

find Keyword "纠纷" 33 results
  • Survey on Patients’ Cognition of Third-party Mediation Model for Medical Disputes

    ObjectiveTo understand patients’ cognition of third-party mediation model for medical disputes, analyze the factors influencing the trust of patients on third-party mediation, and propose recommendations for building third-party mediation mechanisms. MethodsFrom November 2013 to April 2014, we referred past literature to design a relevant questionnaire on the cognition of third-party mediation for medical disputes. Patients who had reached the end of the treatment were surveyed by random cluster sampling. The raw data were put into the computer for statistical analysis by SPSS 18.0. ResultsAfter giving out 500 questionnaires, we acquired 486 effective questionnaires. The result showed that 61.52% of the patients knew of third-party mediation; 55.35% of the patients considered that thirdparty mediation should be set in and supervised by the court or judicial administrative department; if the mediation failed, 57.41% of the patients chose to resolve the dispute through legal channels, and 67.90% of the patients tended to confirm the force of mediation conclusion by arbitration; 70.58% of the patients considered that mediators should have professional background of medicine and law; 73.05% of the patients tended to take conclusions of forensic identification as the basis for mediation; 64.81% of the patients were biased to take Tort Liability Act as the basis for determining the compensation; 53.70% of the patients believed that financial allocations could solve the fund problems of third-party mediation, while 38.48% of the patients thought the funds should be provided by insurance companies; 91.15% of the patients thought the medical institutions should purchase medical liability insurance, and 54.32% of the patients thought insurance companies should not intervene the process of meditation. Conclusions Government should provide financial allocations to ensure the funds of third-party mediation. Besides, medical insurance should be brought in as a supplement. Medical institutions should purchase medical liability insurance to solve problems caused by medical disputes. Third-party mediation should be set in and supervised by the court or the judicial administrative department. Mediators should have professional background of medicine and law. Conclusions of forensic identification should be the basis for third-party mediation.

    Release date: Export PDF Favorites Scan
  • 肿瘤医院门诊患者的安全隐患分析与管理对策

    目的 探讨肿瘤专科医院门诊患者就诊中的安全隐患和防范措施。 方法 从2009年1月起,通过采取加强各个环节的安全管理,制订应急预案,增强医务人员的安全意识教育和急救能力培训等措施,全面防范门诊突发安全事件的发生。 结果 投诉纠纷和意外发生率由2006年-2008年的48起、0.028 2%下降到2009年-2011年的33起、发生率分别下降至0.026 5%、0.017 8%、0.010 9%,安全防范管理效果明显。 结论 实施对门诊患者的安全管理,可减少医疗纠纷,降低患者风险,提升门诊服务质量和社会形象。

    Release date:2016-09-08 09:18 Export PDF Favorites Scan
  • 就诊指导对心血管外科门诊护患纠纷发生率的影响

    目的讨论有效就诊指导对减少心血管外科门诊护患纠纷的效果。 方法将复诊≥2次的心血管外科术后患者按医院门诊就诊系统时间顺序进行分组,将2013年2月1日-6月30日的患者纳入对照组,2013年7月1日-11月30日的患者纳入试验组,各7 700例。就诊前后对试验组实施有效的就诊指导,包括询问病情、介绍医生及坐诊时间、指导预约手术及复诊号源;对照组则按常规予以指导,分析比较两组护患纠纷发生率。 结果试验组护患纠纷的发生率为0.013%,较对照组0.156%明显降低,差异有统计学意义(P=0.002)。 结论在就诊前后对心血管外科患者实施有效就诊指导,可减少护患矛盾的发生,使患者愉快、满意、守秩序地完成就诊。

    Release date: Export PDF Favorites Scan
  • 急诊医疗纠纷分析及防范措施

    目的探讨急诊医疗纠纷发生的原因及影响因素,以便制定相应的防范对策。 方法对2008年1月-2013年12月由医疗纠纷处理部门正式受理的与急诊相关的22起医疗纠纷案例进行原因分析和评估。 结果医疗纠纷发生的主要原因为知情告知不充分9例(占40.9%),服务态度不满意6例(占27.3%),医疗技术不满意4例(占18.2%),违反规章制度、风险意识淡薄、急诊流程不满意及收费不满意共3例(共占13.6%)。 结论医疗纠纷的发生是多重因素导致的结果,涉及医疗单位、医务工作者、患者及社会因素。其中坚持以患者为中心,尊重患者,提高医疗技术水平及沟通技巧,提升服务态度是减少医疗纠纷发生的主要途径。

    Release date: Export PDF Favorites Scan
  • Application of the Principle of Onus Proof Conversion in Laparoscopicl Cholecystectomy Disputed Case

    As a new discipline, the cardiac surgery has a great development in the modern age, but still faces many problems and disputes. The emergence of the evidence-based medicine (EBM), which emphasizes the best evidence, and combines the doctor’s clinical experience to make the best judgment, gives the development of the cardiac surgery a new thinking. Four systematic reviews published in The Cochrane Library (Issue 3, 2004) have interprated the importance of EBM on how to resolve the actual problems in different field of the cardiac surgery.

    Release date:2016-09-07 02:25 Export PDF Favorites Scan
  • Reasons and Countermeasures of the Increasing Medical Complains and Dissension in Department of Gynecology

    目的 探究妇科投诉纠纷发生的状况及原因,以改进工作方式减少投诉现象。 方法 对2005年1月-2010年12月妇科门诊和病房发生的投诉及医患纠纷资料进行收集,并对其原因进行分类统计分析,提出相关应对措施。 结果 6年间门诊及病房共发生投诉41例,纠纷8例。其医务人员技术水平不到位、服务态度差、沟通缺乏,就医环境差、收费不合理、患者自身因素等是投诉纠纷发生的主要原因。 结论 妇科是纠纷易发科室,但只要采用有效的控制措施,就能减少甚至避免医患纠纷的发生,提高患者满意度。

    Release date:2016-09-08 09:14 Export PDF Favorites Scan
  • 急诊科医疗纠纷的防范与控制策略

    【摘要】 目的 了解急诊科医疗纠纷发生的状况及原因,从而寻找减少和避免医疗纠纷发生的思路与办法。 方法 对2004年1月-2010年12月急诊科发生的医疗投诉纠纷事件进行调查与统计,并针对各纠纷原因提出,提高治疗技术水平、强化服务意识、改善服务态度、规范病历书写、加强医德医风建设、改善就医环境等诸多防范与控制措施。 结果 通过干预措施,其医疗投诉每年呈下降趋势,因医务人员素质导致的纠纷也明显下降。 结论 急诊工作易出现医疗纠纷,但只要采取相应防范措施就可以有效地减少或避免医疗纠纷的发生,为营造和谐发展的医疗环境提供有力支持。

    Release date:2016-09-08 09:25 Export PDF Favorites Scan
  • 大型医院放射科纠纷成因分析及防范措施

    目的 分析放射科医疗纠纷的类型及原因,以期提高服务质量。 方法 对2010年3月-6月发生的医疗纠纷成因进行剖析,并针对各薄弱环节提出具体防范改进措施。 结果 通过强化管理,完善规章制度,改善服务态度等,医疗纠纷得到一定的控制。 结论 放射医疗纠纷原因多样,采取对症措施从制度上加以防范、杜绝、化解是根本。

    Release date:2016-09-08 09:11 Export PDF Favorites Scan
  • Forensic Pathological Analysis of Death from Cerebrovascular Malformation

    ObjectiveTo provide references in the forensic identification of injury and cerebrovascular malformation involved death cases, and to reduce the relevant medical dispute by exploring the forensic pathological features, identification of medical dispute as well as relationship between injury and disease. MethodsWe collected 33 cases of cerebrovascular malformation from January 2006 to December 2014 in West China Center of Forensic Medicine, including details of cases, clinical medical record and forensic pathology examination, and then the cases were retrospectively analyzed. ResultsIn the 33 cases, the average age of the individuals was 37.4 years old, and the male/female ratio was 23/10. Nineteen patients (57.6%) died within 1 hour. Seventeen patients with mixed pathological type of cerebrovascular malformation dominated (51.5%). Medical dispute happened in 7 cases (21.1%), 4 of which were identified to be led by medical fault and 3 with no medical fault. Relationship between injury and disease was analyzed in 11 cases (33.3%), in which injury was identified to take full responsibility in 1 case, inductive cause of death in 9 cases, and no relationship between injury and death in 1 case. ConclusionComprehensive and systematic investigation of forensic pathology plays an important role in the proper settlement of medical disputes as well as the identification of cause of death and relationship between injury and disease.

    Release date: Export PDF Favorites Scan
  • A Survey on Medical Students'Awareness of Medical Liability-related Provisions of Tort Liability Act

    ObjectiveTo learn about the awareness of medical liability-related provisions of Tort Liability Act of undergraduates in medical schools, thus to provide reference for the modification of teaching plans of undergraduate medical education. MethodsBetween September and December 2012, we conducted a sampling survey on undergraduates of West China Medical School using a self-designed questionnaire about medical liability-related provisions of Tort Liability Act. ResultsGenerally, students'awareness of the provisions was low, and most of the students did not have a good understanding of the provisions related to medical disputes. The respondents'knowledge of medical liability-related provisions of Tort Liability Act did not match with their grade in school and their level of medical knowledge. Most of their knowledge about medical law was learned from mass media. Undergraduate medical students had an expectation to learn more about medical law from class. ConclusionMedical law classes should be put into the teaching plans of medical education.

    Release date: Export PDF Favorites Scan
4 pages Previous 1 2 3 4 Next

Format

Content